Posts Tagged ‘Mobile Broadband’

Mobile shopping activity is on the verge of a four-fold increase and will be worth an estimated £19bn in the UK by 2021, according to research by eBay.

Findings by Verdict, which carried out the research on behalf of the internet auction site, predicts that the m- commerce sector could deliver as much as £4.5bn to the economy by 2016, and a further £13bn by 2022, as consumers become more comfortable with their smartphones and increasingly use them to make purchases.

However, the same research suggests that the mobile commerce industry is being held back by poor mobile broadband services, with more than a third of consumers apparently failing to complete a purchase due to poor broadband coverage. Verdict suggests that UK retailers are mssing out on £1.3bn worth of transactions because of this.

The research, based on a poll of 1500 consumers, showed that mobile spending is at least 20% lower than the national average in certain areas in the UK such as the Scottish highlands and rural Wales. More than 23% of those polled said they’d like to see improved coverage in less urbanised areas of the UK.

eBay is now calling on telecommunications regulator Ofcom, which is currently deciding how to auction the next generation of faster, more reliable 4G mobile licences, to support the m-commerce sector.

Angus McCarey, UK retail director for eBay UK, said, “Mobile shopping represents a massive opportunity not just for retailers, but for the economy as a whole.”

McCarey added that high quality and reliable mobile broadband is needed around the UK to give consumers more choice over when and how they shop.

Ofcom recently found that around 3.6 million UK households (17% of the total number of UK households) use their mobiles for broadband access.

Via: http://www.utalkmarketing.com/pages/Article.aspx?ArticleID=21249&Title=M-commerce_industry_

Digital mobility is making its way into the mainstream with wide reaching implications for brand marketers, claims new research findings from the European Interactive Advertising Association (EIAA) .

UK consumers more mobile and engaged with online than ever

Technological innovation coupled with a diverse range of access points for consumers is driving deeper usage online, presenting marketers with a vastly mobile UK audience to target and engage with in 2010 and beyond.

The EIAA’s Mediascope Europe study across 15 European markets highlights how consumers are extending the ways in which they enjoy and engage with the internet and its growing influence on everyday lives.

With a majority of UK consumers now aware they can use the internet via their mobile phone (51% vs. 42%), and a growth in wireless broadband and laptop use, the findings demonstrate how the increased diversity of internet-enabled devices is allowing consumers to go online at any time of day and in more locations than ever before.

Overall, 10 million people in the UK browse the mobile internet in a typical week and, with almost an hour a day actively spent going online via their mobile (6.3 hours per week), ‘internet-on-the-move’ is proving a more frequent pastime than reading newspapers (5.3 hours) or magazines (3.7 hours).

It is the younger generation of early adopters that is largely driving this increase with almost a half (43%) of 16-24 year olds and one quarter (26%) of 25-34 year olds already using the mobile internet, spending 6.5 and 6.4 hours on it respectively each week.

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This trend of increased consumer reach and time spent online looks set to continue with improving internet coverage, speeds and services. Marketers would therefore be well advised to recognise how consumers are increasingly engaging with the internet, at more times throughout their day and across a myriad of interactive touch points, and ultimately use this insight to develop effective multi-media marketing strategies.

The internet continues to prove a popular source of entertainment with one in five of UK consumers gaming (20%), one third listening to the radio online (33%). and 39% watching films, TV or video clips online at least once a month.

With almost one half (44%) of UK consumers following brands more as a result of the internet, the medium is being used for fun and for function signifying that users have high levels of both emotional and rational connection with the medium.

Amongst those with an internet enabled phone, one third (31%) claim to receive video clips, websites or images on their mobile and two thirds (61%) say that they pass on the content they receive. This suggests that those online via their mobile are both technologically sophisticated and deeply engaged – highlighting a prime opportunity for marketers to build brand awareness and peer recommendations.

Additionally, ‘Word of Web’ continues to play a central role in communications with four in five (80%) of UK internet users admitting that they stay in touch with friends and relatives more as a result of the internet.

Again, mobile seems to be a big driver with over half (54%) of UK consumers using their internet enabled phones for more than verbal conversation. 29% state they communicate using social media via their mobile, with 23% also using mobile instant messenger.

Advertisers can therefore benefit from the growing consumer appetite for constant updates and entertainment on the go and use this insight to plan for multi-media campaigns that engage with consumers across a number of platforms.

Media convergence is on the rise with the research revealing that almost one half (46%) of UK consumers use the internet whilst watching TV.

With recent technological advancements such as the iPad, and given over half (59%) of UK households already own at least one laptop and over 25 million UK consumers (72%) now use wireless broadband, increased mobility and convergence seems inevitable.

So what does this mean for marketers? Well, marketers should no longer look at media in isolation but rather embrace the media-meshing trend and the wealth and diversity of advertising opportunity it affords.

“Better devices and connectivity as well as enhanced consumer motivation all started coming together in 2009 to improve and extend the overall online experience,” said Executive Director of the EIAA, Alison Fennah.

“As a result, the internet is now being consumed across PC, laptop, mobile and gaming devices, providing 24-7 access to digital information and entertainment. This presents a compelling case for brands to explore and incorporate a growing number of complementary interactive platforms into the marketing mix.”

She added, “Indeed, new age patterns of media consumption indicate that marketers should be looking to develop multi-platform strategies that reach and connect with consumers more effectively and increase ROI. This is opposed to making media decisions based on an ‘either or’ basis if they want to reach all demographics.”

URL Link:

http://www.utalkmarketing.com/pages/Article.aspx?ArticleID=16932&Title=UK_consumers_more_mobile_and_engaged_with_online_than_ever_